11 things you need to know about ComfortDelGro before you invest

It was just a dinner.  Or was it?

The year was 2001. Two friends, Lim Jit Poh and Kua Hong Pak, met up for some sushi and sake at Unkai, a Japanese restaurant at the now-defunct ANA hotel in Nassim Hill. The meeting was kept a secret as it was more than casual. Little did anyone know that a simple dinner was the birth of one of the largest land transport conglomerates in the world.

So, who are Lim and Kua? Back then, Lim was the chairman of Comfort Group. It was rich in cash reserves and had the largest taxi network in Singapore with 11,340 vehicles under the Comfort and Yellow Top brands. Lim foresaw limitations in the local taxi market and was keen to expand overseas for future growth.

Meanwhile, Kua was a director of DelGro. It owned SBS Transit, the leading bus operator in Singapore with 2,872 buses. DelGro also had a fleet of 5,116 CityCab taxis and was a major rival of Comfort Group in the local taxi market. DelGro had been more aggressive in expanding overseas despite being less profitable.

Over a year, both Lim and Kua worked towards the merging of the two entities into a single conglomerate that had the adequate financial strength, credibility and image to compete globally. On 21 November 2002, the boards of both companies came together to announce the merging of Comfort Group, DelGro, SBS Transit, and VICOM. It rocked the entire nation as no one expected a merger on such a scale.

The merger was completed in 2003 and ComfortDelGro Corporation Limited (SGX: C52) was established. Ever since, it has grown into an international land transport company with a presence in 35 cities across seven countries with a current fleet size of over 44,000 buses, taxis and rental vehicles.

As I write, ComfortDelGro is worth around S$ 4.3 billion in market capitalization and is among the top 30 constituents of the Straits Times Index. In this article, I’ll bring a detailed account of ComfortDelGro’s growth story thus far, the challenges it now faces, and its outlook towards the near future. Here are the 12 things you need to know about ComfortDelGro before you invest:

1. ComfortDelGro’s public transport services division remains the biggest revenue contributor to the group. It derives income mainly from providing bus and rail services under SBS Transit in Singapore, ComfortDelGro Cabcharge Pty Ltd in Australia, and Metroline Ltd in the United Kingdom. Over the last 10 years, ComfortDelGro has achieved a CAGR of 4.65% in revenues for this division, increasing from S$1.47 billion in 2006 to S$2.31 billion in 2016.

Source: Annual Reports of ComfortDelGro

2. ComfortDelGro’s taxi division is the second largest revenue contributor. It has maintained its position as the leading taxi operator in Singapore with a combined fleet of 16,822 Comfort and CityCab taxis. In addition, ComfortDelGro has built a strong presence in China — it operates 5,501 taxis in Beijing, 729 taxis in Jilin, 1,293 taxis in Shenyang, 484 taxis in Shanghai, 679 taxis in Nanjing, and 854 taxis in Nanning. Over the last 10 years, ComfortDelGro has achieved a CAGR of 4.39% in revenues for its taxi division, increasing from S$ 872.2 Million in 2006 to S$ 1.34 Billion in 2016.

Source: Annual Reports of ComfortDelGro

3. ComfortDelGro’s automotive engineering division is the third largest revenue contributor to the group. It maintains the group’s fleet of taxis in Singapore under ComfortDelGro Engineering Pte Ltd and derives income from diesel sales. This division has posted slowing revenues over the last four years, from S$354.9 million in 2012 to S$204.8 million in 2016. This was due to reduced taxi maintenance and lower volume of diesel sales achieved during the period.

Source: Annual Reports of ComfortDelGro

4. ComfortDelGro operates its vehicle inspection & testing services division mainly under VICOM Ltd (SGX:  V01). It is the fourth largest and the fastest growing division in ComfortDelGro. Over the last 10 years, ComfortDelGro has achieved a CAGR of 6.47% in revenues for this division, increasing from S$55.4 million in 2006 to S$103.7 million in 2016.

Source: Annual Reports of ComfortDelGro

5. Overall, ComfortDelGro has achieved a CAGR of 3.81% in group revenues over the last 10 years. It has grown from S$ 2.79 billion in 2006 to S$4.06 billion in 2016. This was contributed by steady growth in its public transport, taxi, and vehicle testing & inspection divisions during the period.

Source: Annual Reports of ComfortDelGro

6. ComfortDelGro has achieved a CAGR of 5.92% in shareholders’ earnings over the last eight years. It increased from S$200.1 million in 2008 to S$317.1 million in 2016, after a dip in profits recorded between 2006 to 2008. This is in tandem with its growth in group revenues and stable profit margins maintained during the eight-year period. ComfortDelGro has also maintained a return on equity of 12%-13% since 2008.

Source: Annual Reports of ComfortDelGro

7. From 2007 to 2016, ComfortDelGro generated S$ 6.49 billion in cash flows from operations. Out of which, it has:

  • Spent S$4.08 billion in capital expenditures
  • Invested S$514.6 million in acquiring subsidiaries
  • Paid off S$442.9 million in net long-term debt
  • Paid out S$1.47 billion in dividends

Source: Annual Reports of ComfortDelGro

ComfortDelGro is a cash-producing business and doesn’t need to continually raise equity or debt to operate/expand its business and reward its shareholders with dividends. As at 30 June 2017, ComfortDelGro has S$606.6 million in cash reserves and a debt-to-equity ratio of 0.30.

8. ComfortDelGro has a dividend policy to pay at least 50% of earnings to shareholders in dividends on a semi-annual basis. ComfortDelGro has steadily increased its dividend per share from 5.0 cents in 2008 to 10.3 cents in 2016. As at 27 September 2017, ComfortDelGro’s share price is trading at S$2.00. If ComfortDelGro is able to maintain its dividend per share of 10.3 cents, its expected dividend yield is 5.2%.

Source: Annual Reports of ComfortDelGro

9. ComfortDelGro is exposed to the risk of adverse foreign exchange movements. This is because ComfortDelGro derives substantial income from the United Kingdom, Australia, and China. Overall, the group is reducing its foreign exchange risk as contribution of foreign revenues has fallen from 46.6% in 2007 to 37.3% in 2016.

Source: Annual Reports of ComfortDelGro

10. In 2013, Uber and Grab were officially launched to the public in Singapore. Taxis now had to compete with private-hire cars and the disruption caused by ride-hailing technology changed the landscape of the local taxi industry. Since then, the total number of taxis in Singapore has fallen from 28,210 in December 2012 to 25,325 in July 2017. There has also been a fall in the average daily number of taxi trips and the amount of taxi driver vocational licenses issued by the Land Transport Authority (LTA). From the LTA, I’ve learnt that ComfortDelGro started to report a reduction in its taxi fleet in mid-2016 — its number of Comfort and CityCab taxis fell from 17,143 in April 2016 to 15,472 in July 2017, a drop of 9.7% in 15 months.

Recently, Grab offered S$50 in daily rental discounts for six months to ComfortDelGro drivers if they decide to join any of Grab’s partner taxi firms: Trans-Cab, Prime Taxi, SMRT Taxis, Premier, and HDT Singapore Taxi. As many as 2,000 ComfortDelGro taxi drivers have expressed interest in jumping ship. It poses a challenge to ComfortDelGro in retaining its pool of drivers in a continuously shrinking taxi market in Singapore. As such, the board of directors has revealed lower revenues expectation for its taxi division for the foreseeable future.

Source: Land Transport Authority of Singapore

11. Looking ahead, ComfortDelGro expects to derive revenues from multiple long-term contracts. The major contracts include:

  • On 15 January 2003, SBS Transit was granted a license condition to operate the North-East MRT Line (NEL), the Punggol LRT line, and the Sengkang LRT line for an initial period of 30 years. In 2016, the average daily ridership of the NEL and the Punggol and Sengkang LRT lines were 564,701 and 114,904 respectively. SBS has added 12 new trains and 16 new light-rail vehicles to cater to the continuous growth in ridership for both the NEL and the two LRT lines.
  • On 19 December 2013, SBS Transit was granted a license condition to operate the Downtown MRT Line for a period of 19 years. In 2016, the average daily ridership was 221,096, almost triple from 2015. Moving forward, Downtown Line 3 is slated to be opened with 16 new stations on 21 October 2017.
  • On 1 September 2016, SBS Transit entered into eight contracts with the LTA to operate 196 bus routes under the Bus Contracting Model. The duration of these contracts range between two to 10 years. Under the BCM, SBS Transit is paid a fee to operate bus services while fare revenue is taken by the LTA. As such, SBS Transit has reduced its risk of lower bus revenues.

The fifth perspective

In summary, ComfortDelGro has built a track record of increasing sales, profits, and dividends to its shareholders over the last decade. Moving forward, the board expects to see growth from its public transport services division due to a full-year contribution from the Bus Contracting Model, the opening of Downtown Line 3, and its recent acquisition of the remaining 49% interest of ComfortDelGro Cabcharge Pty Ltd for A$186 Million.

However, the disruptive threat of Uber and Grab continues to loom large for ComfortDelGro’s taxi division. The board has expectations of lower revenues from its taxi, automotive engineering and vehicle testing & inspection divisions in the immediate future and they may very well curtail the group’s overall growth.

Ian Tai

Financial content machine. Dividend investor. Produced 450+ financial articles featured on KCLau.com in Malaysia and The Fifth Person, Value Invest Asia, and Small Cap Asia in Singapore. Regular host and presenter of a weekly financial webinar with KCLau.com. Co-founded DividendVault.com, an online membership site that empowers retail investors to build a stock portfolio that pays rising dividends year after year in Malaysia and Singapore.


  1. NTUC GROUP one should understand it seen like a pte corporation but it’s part of the PAP backbone organization investing could hold u at ransom if ur support for the main head lacking personal or in general ur investment could head either way. History have proven lesson any investment by any rulings potical party a high risk best to avoid to save money and disappointment result

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